Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) Are you able to access the model number off of the back of the TV?
2) When did this issue occur, were there any storms, power outages, etc.?
It's on a sticker on the back of the TV. Something like 32PFL5403
If the issue started over time, then it indicates a hardware failure that was occurring- and there aren't going to be any pushbutton fixes or settings since you're unable to get the TV to turn on. Can you tell me the rough screen size? Also what are your intentions here- to repair the TV yourself or to find out what it would cost to have repaired?
Ok. Please only reply back once and then read my reply. Just above yours is a reply I posted.
What's the rough screen size? For example 32", 46", 60"?
Also are you referring to a flat screen here or a large back Tube TV?
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
I can give you some answers on this, but I would need some basic info such as the model, or at least an estimate of the screen size if nothing else.
That is fine, you would cancel through the help page.