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HelloWelcomeI am just reviewing the question be back in a minAnthony
TV Tech 1 is not available sorry hopefully I can help, can you get me the model number please found on the back of the set?
Sorry I have to go on a call will open this to others
Hello,I am the person that will be helping you today.
What kind of input are you using with the Samsung Device? Examples may be: HDMI, RCA, Cable Box, Antenna, etc.
I will be standing by, looking forward to your response.
Thank you for the update. Generally speaking, when a board fails on such types of sets, you will lose both the video and audio. Being that only the video went out, it sounds as though either the video cable is loose or the screen itself has failed. Have you opened the device and verified that the video cables are securely in place?
I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.
Hello , I`m Jack , yet another tech.
Still need help with this ?
O.k then I was looking at this and especially the part where you said that the x-sustain did make a difference when unplugged .
It is my experience when those plasma still turn on and have sound that usually the X-sustain board is defective .
Any other boards going defective in those and the tv is simply dead and sometimes a blinking light at the front
There are 3 versions of it for your model and you would have to ID yours before ordering , check the link below;
You can click on the pictures for more details .
If that answers your question please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you have questions.
No problem , have fun and take your time with it
Quite surprised here and i think its time to have a local tech. to take a look at it , this needs a hands on ( with meters) approach now
I will opt out as well now