How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14085
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Ty, Admit a month. I never watch tv so i just now got time

Customer Question

Ty
JA: How long has this been going on?
Customer: Admit a month. I never watch tv so i just now got time to look at it
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Dp26640 is the model
JA: What troubleshooting have you tried?
Customer: I haven't i don't know anything about this i hooked awii up it dissed the wii but wouldn't communicate any forget than the home screen. Now i have a new blue ready and it won't shoo anything tv just says no signal
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: If i hit input it goes from here to tv. But no other input options. It use to have several different ones
Submitted: 6 months ago.
Category: TV
Expert:  Anthony_Infotech replied 6 months ago.

Hello
Welcome

I am just reviewing the question be back in a min

Anthony

Expert:  Anthony_Infotech replied 6 months ago.

Can you please reboot everything particularly the TV and any satellite or cable box you may be using by disconnecting from wallpower waiting 5 mins then replugging back in again, let me know if there is any change please

Anthony

Customer: replied 6 months ago.
ok 4 more min
Expert:  Anthony_Infotech replied 6 months ago.

Take your time

Customer: replied 6 months ago.
same thing
Expert:  Anthony_Infotech replied 6 months ago.

OK if you press the menu button of the sets own remote control does the menu come up OK?

Expert:  Anthony_Infotech replied 6 months ago.

Also are you saying you have other inputs like a DVD player etc and if you select those inputs you still have no signal?

Customer: replied 6 months ago.
My remote quit working. I have to do everything manually
Customer: replied 6 months ago.
But i can access menu
Expert:  Anthony_Infotech replied 6 months ago.

Also are you saying you have other inputs like a DVD player etc and if you select those inputs you still have no signal?

Customer: replied 6 months ago.
No it's only giving me input 1 i have the blue ray hooked up too hdmi1
Expert:  Anthony_Infotech replied 6 months ago.

So how many inputs have you lost?are they all HDMI inputs?

Customer: replied 6 months ago.
I've lost video 2,3 hdmi 1 and 2
Customer: replied 6 months ago.
Got it...thanks i have tv now
Expert:  Anthony_Infotech replied 6 months ago.

OK glad its working

Please consider rating the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Expert:  Anthony_Infotech replied 6 months ago.

Please consider rating the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Expert:  Anthony_Infotech replied 6 months ago.

Do you need more help please?

Anthony