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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Changed batteries in remote and now it don't work. stopped

Customer Question

changed batteries in remote and now it don't work. stopped prior to battery replacement
JA: How long has this been going on?
Customer: Happened yesterday
JA: What troubleshooting have you tried?
Customer: checked battery's. reset tv. prayed
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: model m3d651sv. 3/4 years. first time had to change batterys
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: where can I find 5 lbs of $100.00 bills?
Submitted: 9 months ago.
Category: TV
Expert:  Aric replied 9 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) Are you sure you only want 5 lbs of those 100's?

2) Does the power button located on the rear corner of the TV itself work to turn the set ON as it should? In other words, is the ONLY issue the remote?

3) Do you have a digital camera or cell phone camera (an Iphone will NOT work) to test the remote's IR emitter?

Expert:  Aric replied 9 months ago.

Do you need assistance with the question you posted?