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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I would like to get Amazon video hooked up in my Samson

Customer Question

I would like to get Amazon video hooked up in my Samson Smart TV
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: Gee1 I don't know offhand. I need to go get the book?
JA: What troubleshooting have you tried?
Customer: I haven't tried anything. I don't have a clue how to get started
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: don't think so?!
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) We need the EXACT model number off off the back of the Samsung TV in order to look into this. Amazon only supports SPECIFIC model Samsung sets. Please get that number.

2) Do you already have an Amazon Prime account setup?

Expert:  Aric replied 1 month ago.

Are you able to get the info needed?