How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I would like to get Amazon video hooked up in my Samson

Customer Question

I would like to get Amazon video hooked up in my Samson Smart TV
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: Gee1 I don't know offhand. I need to go get the book?
JA: What troubleshooting have you tried?
Customer: I haven't tried anything. I don't have a clue how to get started
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: don't think so?!
Submitted: 8 months ago.
Category: TV
Expert:  Aric replied 8 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) We need the EXACT model number off off the back of the Samsung TV in order to look into this. Amazon only supports SPECIFIC model Samsung sets. Please get that number.

2) Do you already have an Amazon Prime account setup?

Expert:  Aric replied 8 months ago.

Are you able to get the info needed?