Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What is the model number of the TV (located on the back of the set)?
2) How long (roughly) have you owned the set for and when did the issue occur?
3) What is connected to the set (cable/SAT box, DVD, home theater, etc.)?
Let me know when you're able to see my reply.