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Richard
Richard, Technician
Category: TV
Satisfied Customers: 35306
Experience:  Avid TV Technician
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My phone is on but the screen is dark. Occurred this morning

Customer Question

My phone is on but the screen is dark. Occurred this morning when I turned it on.
Submitted: 9 months ago.
Category: TV
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you please hold the power button down for 60 seconds then release.

Then hold Volume UP and power and tell me if it now starts correctly please.