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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I'm trying to get my SmartTV to work on Showtime! I just

Customer Question

I'm trying to get my SmartTV to work on Showtime! I just subscribed to it, but can't get on it!
JA: What's the model number of your TV? How old is it?
Customer: It's a Vizio! Don't know the model number!
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: You want me to pull up the menu on my TV?
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just subscribed to Showtime a minute ago!
JA: Anything else you want the TV expert to know before I connect you?
Customer: I want to watch showtime on my Smart TV!
Submitted: 3 months ago.
Category: TV
Expert:  Aric replied 3 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) The model number is ***** on a sticker on the back of the TV- we need this in order to help.

Expert:  Aric replied 3 months ago.

Let me know when you're able to see my reply.