How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

We have a 43" :L G Tele and we find the colour at times has

Customer Question

We have a 43" :L G Tele and we find the colour at times has green patches on peoples faces and arms and wavy patterns on the screen as well as red patterns. this does not happen all the time. However it does seem to occur no matter which channel we try. Can it be adjusted to over come this problem?
JA: How long has this been going on?
Customer: Several weeks
JA: What troubleshooting have you tried?
Customer: None
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: We live on the central coast NSW
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;

Does this seem to get better/worse as the tv warms up or stays the same and is random ?
Also ,Can you please give me the tv`s model number written on the back cover ?

Expert:  Jack replied 2 months ago.

How old is this tv ?

Are we talking about a plasma or lcd model ?

Customer: replied 2 months ago.
Please cancel our membership
Expert:  Jack replied 2 months ago.

Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .

Please use this link or phone number for these questions; 1.***-***-****