Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
What is the problem you're having with the TV please?
Okay please elaborate "rebooting"- is it cycling on and off over and over again? Also are you over a year old on this?
In other words is the power light stuck ON, and not changing when you press power?
Or is it cycling on and off repeatedly please?
Okay thanks. This indicates a hardware failure in the TV- most commonly with the Mainboard (which requires replacement of this board).
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 3 times, and please let me know what happens.
Are you getting any change in response from the set?
Okay, I need to know if that light starts blinking soon as it's plugged in, or only AFTER you press the power button??
Please reply back to what I'm asking here.
I need to know if that light starts blinking soon as it's plugged in, or only AFTER you press the power button??
What do you mean by "noise of motherboard"- do you hear a relay "clicking"?
I am not able to decipher what you mean, I will have to opt out and open the question up.