Have TV Questions? Ask a TV Technician
Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
Is the screen just blank with some background light or completely dark like when the tv is off ?If you`re not sure then darken the room and turn the tv off and on again while you observe the screen .
By the way , at some point you will receive a phone offer , it is auto generated by the website , not me but you can accept it if you`d rather do this on the phone , i will be available for it ,let me know .