Facing TV Problems? Ask a TV Technician.
Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...
-Are you using the speakers built into the tv or external speakers like sound bar or surround sound?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **
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Unplug anything connected to the Audio Out port of the Tv. Using the Samsung remote, press MENU and go to SOUND, set SPEAKERS to TV SPEAKERS, exit the menu and test for normal operation.
Remember, I will be here with you throughout this entire process. Unless there is something else you can think of, please take a moment to submit at least a 3 star rating at the top of this page before you go. Rating now does not close your question or prevent future replies which are at no additional cost.
Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?