Have TV Questions? Ask a TV Technician
Hi , I`m JackPerhaps I can help you with this problem but first i want to make sure you are aware that we are NOT samsung and if your tv is still under warranty then that is who you need to contact .
Otherwise i am an independent tv repairman with over 40 years experience working for this website and i can help you with that , let me know
Was talking about extended warranty by the way , your samsung warranty is over now