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Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
How did you get the tv out of hotel mode ?
O.k then just wanted to make sure that hotel mode was off
How do you mean it will not allow you to auto program , the selection is not there . it is grayed out , its asking for a password ***** ?
What do you have connected to this tv anyway ?
You mean cable tv directly from the wall outlet or with a cable box and cable remote ?
O.k then two things here , does that cable system have analog channels ( not encoded ) on it and is the tv in TV MODE (with a channel number on the screen) when you try that cable auto program ?
o.k and just for a test , if you try and select ANT in instead of cable , is the auto program function still grayed out ?
how about the MANUAL PROGRAM , is that grayed out as well ?
No it does not ,you have cable but it is selectable , kinda odd here
You entered those manually with the digits on the remote or the up/down channel buttons ?
Have you tried the manual program ?
If you enter channel 12 (1 and 2) , does it go there ?
If you get those by using the channel up/down buttons then it looks like you don`t need a channel scan /search and those 2 channels would be the only ones available with out a decoder .
Are those channels the publicity channels from the cable company praising the benefits of a cable box ?
For example if you go through the channels manually and note them then go in the manual program and add those you get then with the channels up/down buttons it will go through those only
O.k then it is selecting only digital channels .
Out of idea on this beside getting yourself an external tuner /converter
I will have to opt out now.
You don`t have to do anything , your question will be reposted for other techs. to see and jump in.Please just standby and someone should be with you shortly .