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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just saw your message, The TV is an LG HDTV don't know the

Customer Question

Hi I just saw your message
JA: Just to clarify, what's the exact make and model of your machine?
Customer: The TV is an LG HDTV don't know the model but
JA: What troubleshooting have you tried?
Customer: I'm pretty hopless really I just tried to follow instructions on how to set up a new remote I bought for my daughter as she is blind and can only see big numbers
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No if he can call me on my home phone that would be good
Submitted: 3 months ago.
Category: TV
Expert:  Mike G. replied 3 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What is the model number of the REMOTE that you are trying to setup?

-Is there a cable/sat box or dvr involved?

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