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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Customer Question

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Submitted: 10 months ago.
Category: TV
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Joan.

Can you give me the full model number of your tv, please?

Are you using the search function within a particular app? On a cable/satellite box?

Customer: replied 10 months ago.
LG WebOS TV UH7700
the app is the LG search app on the remote control. searching on cable.
thank you
Expert:  Nathan replied 10 months ago.

Please give me the complete model number of the tv, not just the series.

How are you getting your cable channels?

Expert:  Nathan replied 10 months ago.

Do you need more help with this?

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