Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Joan.
Can you give me the full model number of your tv, please?
Are you using the search function within a particular app? On a cable/satellite box?
Please give me the complete model number of the tv, not just the series.
How are you getting your cable channels?
Do you need more help with this?