Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Can you please send me a reply when you are ready to proceed ?
I see that you came around to look so here is a question , did you press the TV ARC button on the remote or selected tv arc as the source on the sound bar ?
By the way , the only hdmi arc on the tv is hdmi 1
Where did you connect the hdmi cable on the sound bar ?