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Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thank you.
OK, so no cable box connected to TV for channels and problem occurs when watch DVD disc, correct?
Could you please get me the model number written on back of TV?
Please provide me detailed info as this is my only source to troubleshoot the problem.
Is it coaxial cable comes from wall and straight goes into antenna input of TV
OR there is cable box and you use cable remote to change the channels on TV?
ALT 2609FD number shows nothing for a TV, please recheck the model number.