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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Suddenly when I turn on my tv the volume is very loud. Used

Customer Question

Suddenly when I turn on my tv the volume is very loud. Used to be at same volume as it was when I turned off. Have Bose speakers. This occurred after I used Samsung Tv cast to play a video off of rightnow media. Looking for help to resolve issue. Wakes up neighbors
Submitted: 3 months ago.
Category: TV
Expert:  Aric replied 3 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) Model Number off of the back of the TV.

2) Model Number of the Bose speakers?

3) Which remote is generally used to control volume- TV remote, or Bose remote?

Please elaborate and we can proceed.

Expert:  Aric replied 3 months ago.

Let me know when you're able to see my reply.