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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cant connect my sharp 65 inch smart tv to the internet model

Customer Question

cant connect my sharp 65 inch smart tv to the internet model LC-65LE645U TURNED ALL POWER OFF MODEM AND TV IT STILL SHOWS WIRELESS LAN IS NOT READY NOW
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) How long have you owned the set for and when did the problem occur?

2) When you say "Modem"- that is not the same as a Wi Fi router. What is the brand and model of your Wi Fi router and how far away from the TV is it?