ports have stopped working I have one connected to my cable box, the other to my apple tv box
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: it's an RCA 32 inch flatscreen
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: well first only one of the two sources stopped working then I switched the apple tv and cable box cables and both stopped working neither work now
JA: How long has this been an issue? What happened right before this popped up?
Customer: the second port stopped working two weeks ago, after I turned off the power the second port stopped working just now, when I switched the two cables
JA: Anything else you want the TV expert to know before I connect you?
Customer: nope, that's it