Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Can you please send me a reply when you are ready to proceed ?
Is the screen just blank with some background light or completely dark like when the tv is off ?If you`re not sure then darken the room and turn the tv off and on again while you observe the screen .Can you see the tv`s own menu for example ?
Also ,Can you please give me the tv`s model number written on the back cover ?