How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Is this live? are you real? Im working on a tv set,plasma

Customer Question

is this live?
JA: What's the model number of your TV? How old is it?
Customer: hello
JA: Hello. What is your issue regarding?
Customer: are you real?
JA: No. I'm the TV Technician's Assistant.
Customer: Im working on a tv set,plasma vizio vp50hdtv10a
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: i get no picture on the screen
JA: How long has this been an issue? What happened right before this popped up?
Customer: it use to be just a solarization problem
JA: Anything else you want the TV expert to know before I connect you?
Customer: the logic board led codes
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.



Sorry that introductory is computer generated you are now speaking to a live technician, could you please describe exactly what is the symptoms of the fault you are experiencing with the set and what steps you have done so far yourself?


Customer: replied 2 months ago.
Expert:  Anthony_Infotech replied 2 months ago.

Please read above I have replied?

Customer: replied 2 months ago.
Im working on a plasma tv set Vizio Model vp50hdtv10a. For a while now it would get a solarization type screen after 45 mins of viewing with a fan behind the set and 24 mins with out a fan. I took the set apart and took out the small Control board to clean and remove dust.When i put it back and turned the set on i get no picture now. The set shows a glow and gives a dim flash when changing inputs.The crtl board has led codes but unsure what the mean
Customer: replied 2 months ago.
The leds are marked with D2,D3,D4 and D5.
The Leds are currently lighted up green D2(off) D3(green) D4(green)D5(green)
Customer: replied 2 months ago.
why do i have to wait so long for a reply?