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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Is this live? are you real? Im working on a tv set,plasma

Customer Question

is this live?
JA: What's the model number of your TV? How old is it?
Customer: hello
JA: Hello. What is your issue regarding?
Customer: are you real?
JA: No. I'm the TV Technician's Assistant.
Customer: Im working on a tv set,plasma vizio vp50hdtv10a
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: i get no picture on the screen
JA: How long has this been an issue? What happened right before this popped up?
Customer: it use to be just a solarization problem
JA: Anything else you want the TV expert to know before I connect you?
Customer: the logic board led codes
Submitted: 7 months ago.
Category: TV
Expert:  Anthony_Infotech replied 7 months ago.

Hello

Welcome

Sorry that introductory is computer generated you are now speaking to a live technician, could you please describe exactly what is the symptoms of the fault you are experiencing with the set and what steps you have done so far yourself?

Anthony

Customer: replied 7 months ago.
hello?
Expert:  Anthony_Infotech replied 7 months ago.

Please read above I have replied?

Customer: replied 7 months ago.
Im working on a plasma tv set Vizio Model vp50hdtv10a. For a while now it would get a solarization type screen after 45 mins of viewing with a fan behind the set and 24 mins with out a fan. I took the set apart and took out the small Control board to clean and remove dust.When i put it back and turned the set on i get no picture now. The set shows a glow and gives a dim flash when changing inputs.The crtl board has led codes but unsure what the mean
Customer: replied 7 months ago.
The leds are marked with D2,D3,D4 and D5.
The Leds are currently lighted up green D2(off) D3(green) D4(green)D5(green)
Customer: replied 7 months ago.
why do i have to wait so long for a reply?