How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6543
Experience:  10 Years Audio Video Repair & Setup
24542549
Type Your TV Question Here...
Mike G. is online now
A new question is answered every 9 seconds

My Mitsubishi 65 TV, will come on but goes off immediately a

Customer Question

My Mitsubishi 65 TV, will come on but goes off immediately a green screen appears with white lines.
JA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?
Customer: Purchased in 1998. Diamond series
JA: What troubleshooting have you tried?
Customer: None. TV will not remain on.
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 7 months ago.
Category: TV
Expert:  Mike G. replied 7 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you.

You can try unplugging the tv power cord for 3 minutes but it is very very likely the tv has an internal failure that will require complex diagnosis, parts, and service that should be done by a highly trained technician. I can help you locate a trusted repair shop if you provide your zip code.

Remember, I will be here with you throughout this entire process. Unless there is something else you can think of, please take a moment to submit at least a 3 star rating at the top of this page before you go. Rating now does not close your question or prevent future replies which are at no additional cost.

Thanks
Mike

Related TV Questions