Have TV Questions? Ask a TV Technician
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
What is the model number of the tv (it is printed on a sticker on the back)?Is the box in the top corner and says something like hdmi1, hdmi2, etc?
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
This is a paid support service that you signed up with. There are monthly subscription and single use options.
This is not for phone support, it is for this chat format, though a call option is available (additional cost).
I am responding to your request back on the 16th for "no picture no sound" where I asked you for additional information without a response. You can scroll up on this page to see that prior exchange.
With all of this in mind, do you still want help?
That would be just fine, you are welcome to follow up with me at any time.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,
(completing the rating will stop you from getting further emails and messages about this, but you can always return for follow up help if needed)