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Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, DJ.
How often does this happen?When it does happen, does it seem to affect all inputs/sources (cable/satellite, dvd, games, apps, etc)?
Does it also affect the LG menu screens?
Thank you for the information.
With intermittent faults like this, it can be difficult to isolate and diagnose. Can you please keep an eye on it, and get back to me when it happens again, taking the opportunity to test other inputs, menus, etc when the picture issue happens next.
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