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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Lost my remote and I need to change the pix shape, today,

Customer Question

lost my remote and I need to change the pix shape
JA: How long has this been going on?
Customer: today
JA: What troubleshooting have you tried?
Customer: just about everything to change the aspect or pix from the receiver, the video amp, and since I don't have the Sanyo remove I can't do much without a remote.
JA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?
Customer: GXDB
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: is what's was on the remote
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.

1- Could you please get me the complete model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thank you.