Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you today Can you please send me a reply when you are ready to proceed ?
By the way , you were talking to a computer at the beginning and i have no idea who programmed it but never mind that " have you tried unplugging your LG and leaving it off for a few hours?" didn`t know the greeting pc was supposed to have weak attempt at diagnostic :)