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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Picture becomes distorted on only one or two channels and

Customer Question

picture becomes distorted on only one or two channels and sound cuts itself off.
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) Roughly how old is the set and when did the issue occur?

2) Are you using a Cable or Satellite "Box" specifically with the TV please? Or if not, how exactly do you receive broadcasts on the set?

Expert:  Aric replied 2 months ago.

Let me know when you're able to see my reply.

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