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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Made a loud pop and then shut off. Will Not work, Just

Customer Question

Made a loud pop and then shut off. Will
Not work
JA: How long has this been going on?
Customer: Just happened. I was away on vacation and just got home. Tv was on for about 20
Min
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Was purchased March 2014.
JA: What troubleshooting have you tried?
Customer: Nothing. It's a Samsung 57"
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Not right now
Submitted: 10 months ago.
Category: TV
Expert:  Shahid replied 10 months ago.

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.

- Could you please get me the model number written on back of TV?

Thanks.

Expert:  Shahid replied 10 months ago.

Model number written on sticker pasted on back cover of TV.

Please rely here to troubleshoot the problem and do not initiate duplicate questions.

Thanks.

Expert:  Shahid replied 10 months ago.

Is that the model number - Un55f6300afxza ?

Did you get above replies?

Expert:  Shahid replied 10 months ago.

Please reply here, in this chat thread and do not open new question page to respond.

Expert:  Shahid replied 10 months ago.

- Could you please get me the model number written on back of TV and intimate here?

Thanks.