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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Made a loud pop and then shut off. Will Not work, Just

Customer Question

Made a loud pop and then shut off. Will
Not work
JA: How long has this been going on?
Customer: Just happened. I was away on vacation and just got home. Tv was on for about 20
Min
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Was purchased March 2014.
JA: What troubleshooting have you tried?
Customer: Nothing. It's a Samsung 57"
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Not right now
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.

- Could you please get me the model number written on back of TV?

Thanks.

Expert:  Shahid replied 3 months ago.

Model number written on sticker pasted on back cover of TV.

Please rely here to troubleshoot the problem and do not initiate duplicate questions.

Thanks.

Expert:  Shahid replied 3 months ago.

Is that the model number - Un55f6300afxza ?

Did you get above replies?

Expert:  Shahid replied 3 months ago.

Please reply here, in this chat thread and do not open new question page to respond.

Expert:  Shahid replied 3 months ago.

- Could you please get me the model number written on back of TV and intimate here?

Thanks.