How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14252
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
18621325
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

I have a 40" Westinghoust flatscreen mod#DW39F1Y1 and SER#

Customer Question

i have a 40" Westinghoust flatscreen mod#DW39F1Y1 and SER# ***** it power up, bu has no pic or sound. is there a way to reset this or not TV less than 1 year, can't find receipt
Submitted: 8 months ago.
Category: TV
Expert:  Anthony_Infotech replied 8 months ago.

Hello

Welcome

By means of a check could you please press the menu button of the sets own remote control and let me know if the menu comes up please?

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

Not sure if you received that request

Could you please press the menu button of the sets own remote control and let me know if the menu comes up, I am assuming that the set is ON but there is no sound no pic...

Let me know

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

Hello

Welcome

Do you still need any help with the question you asked please?

Anthony

Related TV Questions