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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 20301
Experience:  Custom home theater installer, authorized dealer top brands.
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I have a mitsubishi dlp model number- wd-52631 and I just

Customer Question

I have a mitsubishi dlp model number- wd-52631 and I just replaced the lamp. When powered it comes on no picture but sound and it makes a rattling nose
JA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?
Customer: Model wd-52631
JA: What troubleshooting have you tried?
Customer: I replaced the lamp
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: It makes a rattling sound when turned on
Submitted: 3 months ago.
Category: TV
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you tell me if you're seeing any lights/indicators on the front?
Where did you get that lamp? Cost?

Customer: replied 3 months ago.
On the front it's solid green when powered. I got the lamp from amazon
Expert:  Nathan replied 3 months ago.

How much did you pay for the lamp?

Customer: replied 3 months ago.
$21.95
Expert:  Nathan replied 3 months ago.

That is what I expected.

You almost certainly have a bad lamp.

Those generic lamps are cheap for a reason, they are very low quality and are often faulty right out of the box. Even when they do work, they often only last a few weeks or months.

Return the lamp and purchase a proper OEM philips/osram lamp. They cost more, but they work properly, won't damage the tv like the generics can, and should last 2-3 years with normal use. You can get the correct lamp here: http://amzn.to/2bbYaLg

If by chance you still have trouble with it after you have the right lamp installed, let me know and I'll advise further.

Best regards,

Nathan

Expert:  Nathan replied 3 months ago.

Do you need more help with this?

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