Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What's the model number off of the back of the TV in question here?
2) What remote do you use- the original TV remote, or a cable remote, etc.?
3) If you press the power button on the TV itself, does the TV then turn on?
I'm not privy in any way to billing, accounts, etc.- I'm an independent tech, not a site employee. You would need to direct those questions to customer service via the home page. You can direct billing questions here: http://*****@******.***