Facing TV Problems? Ask a TV Technician.
Hi , I`m Jack , I will be helping you todayCan you please send me a reply when you are ready to proceed ?
Anything else connected to this tv beside the apple tv ?Also ,Can you please give me the tv`s model number written on the back cover ?
Yes it is the correct button but those Samsung do have different size options depending on the model .
Never mind the model for now then
Are you able to find a size that will give you a full screen (within the screen) picture if you press it repeatedly ?
Normally the 16:9 or JUST or FULL aspect ratio of the tv will do it , specifically the 16:9 but I don't know if your model has that
Can you see that 16:9 aspect ratio when you press the Psize repeatedly ?
Do you have anything else or just the apple tv box connected to this tv ?