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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a sony bravia 52inch tv. (5100) you turn it on & it

Customer Question

I have a sony bravia 52inch tv. (5100) you turn it on & it comes on but has a black screen.
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: 10
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: I don't know. I got it from my son.
JA: Anything else you want the TV expert to know before I connect you?
Customer: That is all I kNOW
Submitted: 3 months ago.
Category: TV
Expert:  Louie replied 3 months ago.

Hi William and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Sony; something like a KDL-52W5100 or a KDL-52V5100.