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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) Please double check and postback with the correct model number- as the one you posted is not valid.
2) By "standard remote", do you mean the original Philips remote?
Okay, Hotel remotes are usually different than the original remote and do not allow you to change the Input source. Still, pulling up that model now...
Sorry, I can't take a phone call.
There are two remotes for this commercial set- a green one, and a grey one.
On the green one the "AV" button near the bottom is the remote is used to change the Input.
On the grey remote the "Source" button near the top is used to change the source.
Give that a shot and let me know.
Which remote do you have please- is it green and squared off on the corners, or grey and rounded top and bottom?
That remote isn't even listed in the manual, so it's a hotel remote. You should have arrows up down left and right to scroll through the Input options and then hit the center button to select. Anything like that on the remote?
Anything like that on the remote?
Or if you want to view the manual and see if this helps you, it is at the link below for your model:
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