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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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There is no sound on TV, We have not have a problem before.

Customer Question

There is no sound on TV
JA: What's the make and model of your tv? Have you had any issues with the sound before?
Customer: We have not have a problem before. Where can I find make and mod?
JA: What troubleshooting have you tried?
Customer: We tried playing with the mute botton and making sure it is on TV mode
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 3 months ago.
Category: TV
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you please provide the make/model of the tv, it would be printed on a sticker on the back.

Do you have this issue with all inputs/sources? (cable/satellite, dvd, games, apps, etc)

Expert:  Nathan replied 3 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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