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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a 75" High Definition Samsung R TV It has started to

Customer Question

I have a 75" High Definition Samsung R TV It has started to turn the picture off and on repeatedly while the Audio remains on? Is this a part or a component failure, or something more serious.
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) What is the model number off of the back of the Samsung?

2) Roughly how old is the set and when did this issue occur?

3) What is connected to the TV for "sources" (ex: Cable/SAT box, DVD, home theater, etc.)?

4) Does the picture cycle on and off regardless of which source you're viewing from?