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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a MFL62864972 LG 3D 65" television. The screen has

Customer Question

I have a MFL62864972 LG 3D 65" television. The screen has gone blank no matter what input we use. We cannot even get the menu or input screen to show. It did it once before but the next day it worked after sitting with no power overnight. Can you help please.
Kind regards,
Submitted: 2 months ago.
Category: TV
Customer: replied 2 months ago.
Expert:  Shahid replied 2 months ago.

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help. Please reply back when you're ready to proceed.
Thank you.

Customer: replied 2 months ago.
do you have any info to help
Expert:  Shahid replied 2 months ago.

Hi, have you tried to unplug TV power cord from wall socket for 10 minutes to reset, replug back in and check?

Does screen glow/ show back light when turn On the TV?