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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Lost color on smart tv

Customer Question

lost color on smart tv
Submitted: 5 months ago.
Category: TV
Expert:  Jack replied 5 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?

Customer: replied 5 months ago.
ready to proceed
Customer: replied 5 months ago.
Expert:  Jack replied 5 months ago.

What type of cables /connection do you have between the cable box and tv ?
Is it HDMI or color coded component cables ?

Also ,Can you please give me the tv`s model number written on the back cover ?

Expert:  Jack replied 5 months ago.

By the way , at some point you will receive a phone offer , it is auto generated by the website , not me and you can decline or accept it but I cannot use the phone just now