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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I can not turn off the caption settings on my Emerson TV

Customer Question

I can not turn off the caption settings on my Emerson TV model # LF320EMYF serial #DS1A1322200197 I did all the tricks to turn it off to no avail please advise me what I can do to turn captions off
JA: What's the model number of your TV? How old is it?
Customer: model #LF320EM47 the unit is 2 years old never had a problem with it please help me
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: the TV menu works no other problem this is the best TV I have ever had
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 days ago I turned the set on and the caption settings came on and I can't take it off
JA: Anything else you want the TV expert to know before I connect you?
Customer: No this set is very good with color and sound
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

Hi , I`m Jack , i will be helping you today
Can you please send me a reply when you are ready to proceed ?