How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Have an Element TV that says No Signal. Can't get to menu.

Customer Question

Hi pearl,Have an Element TV that says No Signal. Can't get to menu. Have cable & antenna connected. Please help.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Element HDMI
JA: What troubleshooting have you tried?
Customer: Connecting cable ,& antenna
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. Other than I get no picture
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.



So you have this message on screen but if you press the menu button of teh sets own remote control no menu comes up is that correct?you have also rebooted the set?unplugged from wallpower wait 5 mins replug back in again?


Expert:  Anthony_Infotech replied 2 months ago.

Do you need any more help with the question you asked please?