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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When I turn my tv on the screen is black but I can still

Customer Question

When I turn my tv on the screen is black but I can still hear the shows
JA: Soon. I'm trying to find the right TV Technician for you right now. As soon as they are ready, I will let you know.
Customer: Okay
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: It's a Seiki tv
JA: What troubleshooting have you tried?
Customer: None I wasn't sure what was going on, I don't have the original remote control for it
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I think that's pretty much it
Submitted: 8 months ago.
Category: TV
Expert:  Jack replied 8 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
Also ,Can you please give me the tv`s model number written on the back cover ?