Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you, Jennifer.
Could I get the full model number of the tv, please?
Do you get a specific error code/number when you open the apps?Does any other app work on it?
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well. Just let me know either way.
Do you need more help with this, Jennifer?