Have TV Questions? Ask a TV Technician
Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.
- Could you please get me the model number written on back of TV?
- Any idea how old is the TV?
Thanks for the reply.
Let me explain the situation, older TV has very limited memory to keep the apps installed and this can only be done by Firmware Update released by Philips, in other words if Philips release a firmware update that might contain different apps but it will remove few older apps installed in TV (because of low memory space in TV) so this process isn't like you do in a computer or smart phone to add or deleted apps freely.
Alternate option is to plug Roku device or Chromestick or Apple TV device to TV to get lots more/ latest free and paid internet video streaming channels on the TV. I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page. Thank you.