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Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;Also ,Can you please lookup the tv`s model number again written on the back cover ?
This one is not the model number
By the way , at some point you will receive a phone offer , it is generated by the website , not me and you can decline or accept it if you`d rather do this on the phone , let me know .
Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech.
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