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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I hit the audio only feature now I have no picture and I'm

Customer Question

I hit the audio only feature now I have no picture and I'm trying to get the picture back on
JA: How long has this been going on?
Customer: i just did it i was trying to figure out how to turn off the closed caption
JA: What troubleshooting have you tried?
Customer: i tried the remote and there is no picture
JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank you
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

What is the make/model of the tv?

Expert:  Nathan replied 3 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan