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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just bought a Samsung HW-k360 power Bar and can not

Customer Question

I just bought a Samsung HW-k360 power Bar and can not install yje optic cable in jack. There is a little door over plug -- is this normal? Also I do not see a audio i n jack that will take my copy\tic received with my sound bar.
Submitted: 4 months ago.
Category: TV
Expert:  Steve G. replied 4 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Yes it is normal for the optical jack to have a small flap or door over it.

What are you trying to connect this to? Your TV?

Let me know.

Steve