Facing TV Problems? Ask a TV Technician.
Hello, I’m Nathan, and I’ll be assisting you today. Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
What is the make/model of the tv? It will be printed on a sticker on the back of the tv.
Do you have sound issues with any other input device, such as a dvd player, game, apps, etc?
I need specific details, please.
What is the make/model of the tv?Does the sound problem happen on dvd also, or just with the cable box?