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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What is the brand and model of the DVD player in question?
2) Roughly how old is it and when did the problem occur?
3) What do you mean exactly by "restoring", do you mean it's not playing, or something else?
Can you please get me the model number off of the back of the set?
I'm sorry, I cannot take a phone call. That offer is not sent by me, but rather by the site. Another Expert may accept it however. Please reply back to the info requested here to proceed with me on this.
I'm sorry, but I will need to opt out of the question. It is now open for other experts to view and assist.
Hi! My name is ***** ***** I'm happy to help!
Have you tried more that one DVD? Will it play a music CD?